Privacy Policy

Privacy & Cookie Policy

Who we are

This is the privacy statement of WGG Maintenance Ltd.

This privacy statement explains how we collect and use personal information about you.

How we use your personal information

Your personal data will only be utilised in conjunction with the process in which it was obtained. 

The purposes for which personal information is processed may include any or all of the following (the list is non-exhaustive)

· deliver services and meet legal responsibilities

· verify identity where this is required

· communication by post, email or telephone

· maintain records

· process financial transactions

· prevent and detect crime, fraud or corruption

Who we share your personal information with

During the course of an Insolvency assignment there are a variety of persons and organisations with whom we may share your personal data. All persons and organisations with whom it is shared will either receive the information to further the objects of the insolvency process or because of a statutory or professional obligation to provide the information to third parties. Typically, information will be shared with the following persons, organisations and classes of people listed below:

· Companies House

· Our IT system support contractors in so far as it is needed for our IT support.

How we use your information to make automated decisions

We do not envisage a situation where your personal data will be utilised to make an automated decision.

Using our website

We use our website to upload case documents so that they are available to creditors. When logging on to the website to download documents we receive details of the fact that you have logged on to the website and the email address you used to download the documents or documents.

Your rights

Access to your information – You have the right to request a copy of the personal information about you that we hold. 

Correcting your information – We want to make sure that your personal information is accurate, complete and up to date and you may ask us to correct any personal information about you that you believe does not meet these standards.

Deletion of your information – You have the right to ask us to delete personal information about you where:

· You consider that we no longer require the information for the purposes for which it was obtained.

· We are using that information with your consent and you have withdrawn your consent – see Withdrawing consent to using your information below.

· You have validly objected to our use of your personal information – see Objecting to how we may use your information below.

· Our use of your personal information is contrary to law or our other legal obligations.

Objecting to how we may use your information - You have the right at any time to require us to stop using your personal information for direct marketing purposes. In addition, where we use your personal information to perform tasks carried out in the public interest then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue.

Restricting how we may use your information – In some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information. The right might also apply where this is no longer a basis for using your personal information, but you don't want us to delete the data. Where this right to validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.

Automated processing – If we use your personal information on an automated basis to make decisions which significantly affect you, you have the right to ask that the decision be reviewed by an individual to whom you may make representations and contest the decision. This right only applies where we use your information with your consent or as part of a contractual relationship with you.

Withdrawing consent using your information – Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.

Please contact us in any of the ways set out in the Contact information and further advice section if you wish to exercise any of these rights.

Changes to our privacy statement

We keep this privacy statement under regular review and will place any updates on this website. Paper copies of the privacy statement may also be obtained by contacting us by telephone on 01843 604247 or by emailing info@thorntonrones.co.uk

This privacy statement was last updated in November 2021.

Contact information and further advice

Our data protection officer is:

Jade Desilva
WGG Maintenance Ltd
52 Lindenthorpe Road, Broadstairs, CT10 1BQ

Complaints

We seek to resolve directly all complaints about how we handle personal information, but you also have the right to lodge a complaint with the Information Commissioner's Office, whose contact details are as follows: 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Telephone - 0303 123 1113 (local rate) or 01625 545 745